We use cookies to enhance your browsing experience and provide personalized content. Choose your preferences below.
Cookie Preferences
Essential for website functionality and security.
Help us understand how visitors interact with our website.
Used to deliver relevant advertisements and track campaign performance.
Privacy Policy
How we collect, use, and protect your personal information
Last updated: August 29, 2025
1. Introduction
Glisten Outlook ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.
This privacy policy is provided in a layered format so you can click through to the specific areas set out below.
2. Important Information and Who We Are
Purpose of this Privacy Policy
This privacy policy aims to give you information on how Glisten Outlook collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, purchase a product or service, or contact us.
Controller
Glisten Outlook is the controller and responsible for your personal data (collectively referred to as "we", "us" or "our" in this privacy policy).
Postal address: 45 Bond Street, Mayfair, London W1S 4QT, United Kingdom
Telephone number: +44 20 7629 8847
3. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data: includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data: includes billing address, delivery address, email address and telephone numbers.
Financial Data: includes bank account and payment card details.
Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data: includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data: includes information about how you use our website, products and services.
Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
4. How is Your Personal Data Collected?
We use different methods to collect data from and about you including through:
Direct interactions: You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
Automated technologies or interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.
5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Purposes for which we will use your personal data
To register you as a new customer: Identity, Contact
To process and deliver your order: Identity, Contact, Financial, Transaction, Marketing and Communications
To manage our relationship with you: Identity, Contact, Profile, Marketing and Communications
To enable you to partake in a prize draw, competition or complete a survey: Identity, Contact, Profile, Usage, Marketing and Communications
To administer and protect our business and this website: Identity, Contact, Technical
To deliver relevant website content and advertisements to you: Identity, Contact, Profile, Usage, Marketing and Communications, Technical
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences: Technical, Usage
To make suggestions and recommendations to you about goods or services that may be of interest to you: Identity, Contact, Technical, Usage, Profile
6. Disclosures of Your Personal Data
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 5 above:
Internal Third Parties
External Third Parties
Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets
7. International Transfers
We share your personal data within the Glisten Outlook Group. This will involve transferring your data outside the European Economic Area (EEA). Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it.
8. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
10. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data:
Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent
11. Contact Details and Further Information
If you have any questions about this privacy policy or our privacy practices, please contact us: